茶筅 Chasen
Chasen

Privacy Policy

Privacy Policy

Effective September 2, 2026

Chasen (“we”, “us”) respects your privacy and handles personal information in accordance with Japan’s Act on the Protection of Personal Information and other applicable laws, based on the policy set out below.

1. Information We Collect

When you make a reservation or contact us, we collect the information needed to respond, such as your name, email address, phone number and preferred visit date and time.

We may also collect access logs, device information and cookies to understand how our website is used. This information is not used to identify individuals.

2. Purpose of Use

We use collected information only to confirm and manage reservations, respond to inquiries, analyse and improve our stores and services, and comply with legal obligations.

We will not use your information beyond these purposes without your consent.

3. Disclosure to Third Parties

We do not disclose personal information to third parties except with your consent, where required by law, or where necessary to protect life, health or property and obtaining consent is difficult.

4. External Services

Our website uses Google Forms for reservations, Vercel for hosting and Notion for content management. Information submitted through these services is handled in accordance with each provider’s privacy policy.

5. Cookies

We may store settings such as your display language in your browser to improve your experience. You may disable these in your browser settings, though some features may not work correctly.

6. Security

We take appropriate measures to prevent the loss, destruction, alteration or leakage of personal information we hold.

7. Access, Correction and Deletion

To request disclosure, correction, suspension of use or deletion of your personal information, please contact us at the address below. We will respond within a reasonable period after verifying your identity.

8. Contact

Chasen — Privacy Inquiries. Email: chasen.ky01@gmail.com

9. Changes to This Policy

We may update this policy in response to changes in law or in our services. Updates take effect when posted on this page.